Frequently Asked Questions

OUR STORY
How did Simple Botanics get started?
Simple Botanics began when our founder, Kimberly Crupi Dobbins, was advised to follow an elimination diet, which was particularly challenging while on the road. Refusing to compromise yet recognizing the need to indulge, she set out on a mission to create great tasting and healthy snacks.  Watch our video about the history of Simple Botanics, which began with the creation of Simple Squares.

SIMPLE BOTANICS ORGANIC HERBAL MEDICINAL TEA + ORGANIC SUPERFOOD GREENS POWDER
Our organic teas and superfood blend are of the highest quality.  The teas are encased in bags that are free of dyes, adhesive, and glue.  They are also Non-GMO, compliant for all food standards and free of allergens and epichlorohydrin.  Check back soon for detailed information on the herbs and spices used in our teas.

Our organic Superfood Greens Powder is an alkalizing superfood.  Combined of potent green foods (Organic barley grass, organic wheat grass, organic spirulina, organic alfalfa leaf, organic moringa leaf, organic kelp, organic orange peel, organic beet root, organic dandelion leaf, organic spinach leaf, organic chlorella, organic wheat grass juice, organic dulse leaf, and organic lemon peel), the superfood greens powder may be mixed with water, juices or smoothies to optimize your health and wellbeing.

What flavor teas are available?
We offer the following flavors of herbal, medicinal tea: Chai Tea, Detox Tea, Ginger Root, Green Tea, Liver Cleanse Tea, Memory Tea, Peppermint Leaf Tea, Relaxing Tea, Rooibus Tea, Stay Well Tea, Sniffle Tea, Turmeric Tea, Hibiscus Flower Tea.  We also offer a Green Superfood Blend.

SIMPLE SQUARES ORGANIC NUTRITION BARS
Simple Squares are organic nutrition bars made from just 5 whole food ingredients and superfood functional herbs:  Nuts, honey, vanilla, pinch of sea salt and herbs/spices. (*Cho-coco contains dark chocolate chips)

I see all the good things in your bars, so what’s not in a Simple Square?     
Simple Squares are free of wheat, gluten, dairy, soy, corn and refined sugars. 

What certifications do Simple Squares bars have?
USDA Organic, Non-GMO, Gluten Free, Paleo (minus Cho-coco) and Kosher.  They are also free of wheat, gluten, dairy, soy, corn and refined sugars. 

What is the shelf life of Simple Squares?
The shelf life of our bars is 12 months from the date they are made. Find the exact Best By date printed on the bottom seal of the wrapper or box.

Where do I find the Nutritional Facts for Simple Squares?
The Nutritional Facts may be found on each product page of our website as well as on the wrappers and boxes of the bars.

Are Simple Squares Paleo, Keto or Whole30® compliant?
SIMPLE Squares contain honey so are suitable for Paleo diets. We use raw golden honey which provides a slow, natural energy release (avoiding energy crashes!) while also providing bacteria-fighting properties. 

What flavors are available?
We offer 5 flavors of Simple Squares – Coconut, Chocolate Coconut, Ginger, Coffee and Cinnamon-Clove.

Do Simple Squares contain allergens?
Simple Squares do contain tree nuts (Coconut, Almonds and Cashews).

How much protein protein is in each Simple Square?
Each Simple Square contains 6g. protein.

How much caffeine is in your Coffee Simple Square?
2 mg

REFERRALS
Do you have a referral Program?
Yes!  You'll find everything you need to help spread the word and begin earning your 10% commission on every sale. We've created a unique 'Tell a friend' link just for you.  Be sure to give your friends this link, which lets us know to send you payment.  Join Simple Botanics

PURCHASING
Simple Botanics’ Tea and Superfood Blend may only be purchased online via our website.  Simple Squares may be found at several online outlets (our website, Amazon, Lucky Vitamin, Kroger) as well as in grocery and health food stores, doctors’ offices, coffee shops and hotels across the country.  Have a store in mind where we should sell?  Feel free to drop us a line or point the retailer to our wholesale page.

May we subscribe and save?
Yes, sign up on any product page to receive 5% off recurring orders.

Do you have a Wholesale program?
Yes. Please have your Federal Tax ID available and send us an email.

Do you have a sampling program?
Unfortunately, we are unable to send out free samples, but we do offer a sampler pack on our website and offer discounts and sales via our newsletter.

Do you offer free shipping?
yes, orders over $30 qualify for free shipping

When will I receive my order?
We aim to ship in-stock orders within 2-3 business days. Once your order leaves our warehouse (west coast), most deliveries arrive within 2-5 business days.  You also have the option of choosing express delivery.  Tracking information will be sent to you via email after your order is placed.

I would like to return/exchange my order:
Please email us at joinus@simplebotanics.com

Having trouble with a discount code?
Please review the following:

  • Confirm that all fields have been filled in completely
  • Re-enter the discount code
  • Please note: discount codes are not eligible on subscription orders

If these tips do not work, please call us at (888) 966-SNACKS (7622) Monday-Friday, 9am-5pm CST or send us an email at joinus@simplebotanicsrx.com.